Terms of Service

Please read these terms carefully before using our website and services.

Last Updated: January 1, 2025

1. Acceptance of Terms

Welcome to the Greystar Europe website. By accessing and using this website, you accept and agree to be bound by the terms and provision of this agreement. These Terms of Service ("Terms") govern your use of the Greystar Europe website and services. If you do not agree to abide by the above, please do not use this service.

Important Notice: By continuing to use this website, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy.

2. Website Usage and Access

Greystar Europe grants you permission to access and use this website subject to the following terms and conditions:

2.1 Permitted Uses

  • Personal, non-commercial use of the website
  • Browsing properties and services for legitimate rental purposes
  • Accessing information about our communities and services
  • Contacting us for inquiries and support

2.2 Prohibited Uses

  • Commercial use without written permission
  • Reproducing, distributing, or modifying website content
  • Interfering with website security features
  • Using automated systems to access the website
  • Misrepresenting your relationship with Greystar Europe

3. Intellectual Property Rights

All content on this website, including but not limited to text, graphics, logos, images, audio clips, video, data compilations, and software, is the property of Greystar Europe or its content suppliers and is protected by copyright laws.

3.1 Copyright Protection

  • All materials are copyrighted and may not be reproduced without permission
  • Limited reproduction allowed for personal, non-commercial use only
  • Original copyright notices must be preserved in any reproduction
  • No unauthorized distribution, modification, or commercial exploitation

3.2 Trademarks

  • Greystar Europe and associated logos are registered trademarks
  • Unauthorized use of trademarks is prohibited
  • Third-party trademarks are property of their respective owners

4. User Responsibilities and Conduct

As a user of this website, you agree to:

4.1 General Responsibilities

  • Provide accurate and truthful information
  • Maintain the security of your account credentials
  • Notify us of any unauthorized use of your account
  • Comply with all applicable laws and regulations

4.2 Prohibited Conduct

  • Violating any laws or regulations
  • Transmitting harmful or malicious code
  • Attempting to gain unauthorized access to our systems
  • Interfering with other users' access to the website
  • Using the website for fraudulent purposes

5. Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

6. Disclaimers and Limitations of Liability

IMPORTANT DISCLAIMER: This website and all information, content, materials, products, and services included on or otherwise made available to you through this website are provided on an "AS IS" and "AS AVAILABLE" basis.

6.1 Website Disclaimers

Greystar Europe makes no representations or warranties of any kind, express or implied, regarding:

  • The accuracy, completeness, or reliability of website content
  • The availability or uninterrupted access to the website
  • The security of data transmission over the internet
  • The results that may be obtained from website use

6.2 Limitation of Liability

In no event shall Greystar Europe be liable for any direct, indirect, incidental, special, consequential, or punitive damages, including but not limited to:

  • Loss of profits or revenue
  • Loss of data or information
  • Personal injury or property damage
  • Business interruption
  • Third-party claims or actions

7. Third-Party Content and Links

Our website may contain links to third-party websites or services that are not owned or controlled by Greystar Europe.

7.1 Third-Party Disclaimer

  • We have no control over third-party content, privacy policies, or practices
  • We do not warrant or endorse third-party products or services
  • Use of third-party websites is at your own risk
  • We encourage you to read third-party terms and privacy policies

8. Indemnification

You agree to defend, indemnify, and hold harmless Greystar Europe and its affiliates, officers, directors, employees, and agents from any and all claims, damages, obligations, losses, liabilities, costs, and expenses (including attorney's fees) arising from:

  • Your use of and access to the website
  • Your violation of these Terms
  • Your violation of any third-party rights
  • Any content you submit or transmit through the website

9. Copyright Infringement Policy

Greystar Europe respects the intellectual property rights of others and expects users to do the same.

9.1 DMCA Compliance

If you believe that content on our website infringes your copyright, please provide our designated copyright agent with the following information:

  • Physical or electronic signature of the copyright owner
  • Description of the copyrighted work claimed to be infringed
  • Location of the allegedly infringing material on our website
  • Your contact information (address, phone, email)
  • Statement of good faith belief that use is not authorized
  • Statement of accuracy and authority to act on behalf of copyright owner

10. Termination

We may terminate or suspend your access to the website at any time, without prior notice or liability, for any reason, including breach of these Terms.

10.1 Effects of Termination

  • Your right to use the website ceases immediately
  • We may delete your account and associated data
  • Provisions regarding intellectual property, disclaimers, and indemnification survive termination

11. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the United Kingdom, without regard to conflict of law principles. Any legal action or proceeding arising under these Terms will be brought exclusively in the courts of England and Wales.

12. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on the website. Your continued use of the website after changes are posted constitutes your acceptance of the modified Terms.

13. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that these Terms will otherwise remain in full force and effect.

14. Entire Agreement

These Terms constitute the entire agreement between you and Greystar Europe regarding the use of the website and supersede all prior agreements and understandings.

15. Contact Information

Questions About These Terms?

If you have any questions about these Terms of Service, please contact us:

  • General Inquiries: info@greystar-europe.com
  • Website Issues: webmaster@greystar-europe.com
  • Copyright Issues: copyright@greystar-europe.com
  • Address: Greystar Europe, Legal Department
  • 123 European Plaza, Suite 500
  • London, UK EC1A 1BB
  • Phone: +44 (0) 20 1234 5678

Fair Housing Statement

Greystar Europe is committed to compliance with all fair housing laws and does not discriminate on the basis of race, color, religion, sex, national origin, disability, familial status, or any other protected characteristic. We provide reasonable accommodations for individuals with disabilities. If you require an accommodation, please contact us to discuss your needs.

Thank you for reading our Terms of Service.

By using our website, you agree to these terms and help us maintain a safe and professional environment for all users.